Single Microsoft Tenant - Crystal Bridges and The Momentary

Microsoft Single Tenant Migration

Microsoft Outage: 5pm on June 3rd until 8am on June 4th

Outage includes, email, OneDrive, SharePoint, and other online Microsoft applications. 

Timeline and Details

• Migration starts at 5pm on June 3rd.

• Self Help, Classroom Style, and Desk to Desk staff laptop migration on the morning of June 4th starting at 8am.

  • Approximately 15-30 minutes to re-setup your account per employee.

• Travelling or remote employees can be helped with remote software.

• No new Teams, Teams Channels, or SharePoint 1 week prior to migration will be created.

• Note: Unexpected notifications may occur during data transfer. These are safe to ignore.

Pre-migration Checklist

• S: Drive or H: Drive – Make sure all files are uploaded to these drives if still using.

• OneDrive - Fix OneDrive sync problems - Microsoft Support – If you see any of the error icons in this link, follow the steps to fix OneDrive Sync issues.

• OneNote - Fix issues when you can't sync OneNote - Microsoft Support – if your OneNote is having sync issues, follow these steps to fix the sync issues.

• Know Location of SharePoint Files – SharePoint URLs will change, and old bookmarks will no longer work. SharePoint file locations can be accessed through Teams or SharePoint online via office.com

• Know your passwords – Knowing your passwords speeds up the post migration process. 

  • Setup Keeper if needed - (181) Keeper Password Manager | AWE Technology | Art and Wellness Enterprises (aweoffice.org)

• Technician Visits – IT Team may visit your desk for data health checks before the migration date.

Post Migration Checklist

• Setup your password and MFA – after the tenant merge you will need to set your MFA (Multi-factor Authentication) again.

• Sign into Apps – You will need to sign in to all apps with your account after the tenant merge.

  • Examples: OneDrive, OneNote, Office 365, Zoom, Asana (SSO), etc.

• Mobile Devices – remove and re-add your Outlook profile and sign into any other work apps.

Items that Cannot Migrate

• Teams Chats - Teams 1-1 and group chats do not migrate. 

• External Links - Links and sharing permissions will need to be re-created for external parties.

  • Bonus Feature: This is a great time for a security audit of external sharing permissions.

• Optional: Microsoft Forms – Share a form or quiz as a template - Microsoft Support

• Optional: Power Automations - Export and import your flows across environments with packaging | Power Automate Blog (microsoft.com)